Author: paulsmoneymakers

AI is becoming a standard part of customer experience architecture. New data reveals artificial intelligence is becoming a major customer experience tool.”The 2025 CX Landscape,” a survey of more than 1,000 in-house customer experience leaders across the U.S., U.K. and Canada conducted in November of 2024 by Nextiva and Dimensional Research, finds that AI is now a nearly universal component of customer experience architectures.More than nine-in-10 (92%) respondents have adopted AI. Of those, 24% characterize themselves as “early stage,” 31% as “in process” and 28% as “established.” Only 9% called themselves “mature” in their AI adoption.Looking at reasons why organizations invest…

Wix just introduced Business Launcher, an AI-powered tool designed to help users transform their skills and experiences into fully developed business ventures. The tool provides a structured, end-to-end approach to business creation, offering personalized recommendations, strategic planning, and essential tools to build an online presence.Business Launcher begins by gathering user input through a brief questionnaire or by analyzing an uploaded resume. The AI then compiles a detailed profile based on work experience, education, skills, and personal interests. Users outline their goals, whether they are exploring a side hustle, a new career path, or a full-time business opportunity.The AI generates tailored…

Artificial intelligence (AI)’s greatest potential lies in enabling autonomy, to drive innovation and productivity. The workplace is undergoing a profound transformation driven by the rapid adoption of AI. At the heart of this evolution is employee autonomy, widely recognised as a cornerstone of a successful, modern workplace and a central theme in this evolving AI-powered environment. According to McKinsey’s 2024 report on organisational transformation, those who prioritise employee autonomy notice higher engagement and productivity. The research highlights that companies implementing AI-driven solutions see a 30% increase in efficiency, reflecting the transformative potential of this technology. As AI tools streamline…

The HousingWire award spotlight series highlights the individuals and organizations that have been recognized through our Editors’ Choice Awards. Nominations for HousingWire’s 2025 Finance Leaders Award are open now through January 31, 2025. Click here to nominate a Finance Leader. HousingWire recently caught up with Charlotte Simonelli, Executive Vice President and Chief Financial Officer of Anywhere Real Estate Inc., to discuss the trends shaping the housing industry in 2025. Simonelli — a three-time Finance Leader honoree — was recognized for her laser focus on accelerating Anywhere’s strategic progress and achieving exceptional financial results for the company. As she reflects on her role…

Swiss startup Kyan Health has announced €15.8 million in funding to advance its AI-driven platform for employee mental health and wellbeing. The funding combines a previously unannounced €3.7 million seed round led by Amplo VC with a €12 million Series A led by Swisscom Ventures, alongside participation from GreyMatter Capital, naturalX Health Ventures, Founderful, and Joyance Partners. This brings Kyan Health’s total funding to €17.4 million, enabling the company to expand its platform globally. Founded by Vlad Gheorghiu, Konstantin Struck, and Ignacio Leonhardt, Kyan Health combines AI-powered preventative care with actionable insights to align employee wellbeing with measurable business outcomes.…

NEW YORK, Jan. 29, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global gift card market size is estimated to grow by USD 1.33 billion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of over 15.4%  during the forecast period. Growth of e-commerce sector is driving market growth, with a trend towards rise of open-loop gift cards. However, additional loss of money in using gift cards  poses a challenge. Key market players include Alighieri, Blackhawk Network Holdings Inc., Card USA Inc, Duracard Plastic Cards, Fidelity National Information Services Inc., Fiserv Inc., FleetCor Technologies Inc., Givex Corp.,…

A majority of educators say their districts have not made their artificial-intelligence policies clear to educators and to students, according to an EdWeek Research Center survey.Sixty percent of educators said they “completely” or “somewhat” disagree that their district has made its policies about using AI products clear to them, according to the survey of 990 teachers, principals, and district administrators conducted in December. Sixty percent of educators also said the same about whether AI policies were clear to students.This technology is “still very new,” said Pat Yongpradit, the chief academic officer at Code.org and a leader of TeachAI, an initiative…

Dublin, Nov. 21, 2024 (GLOBE NEWSWIRE) — The “Artificial Intelligence (AI) in Marketing – Global Strategic Business Report” report has been added to ResearchAndMarkets.com’s offering.The global market for Artificial Intelligence (AI) in Marketing was estimated at US$41.9 Billion in 2023 and is projected to reach US$220.1 Billion by 2030, growing at a CAGR of 26.7% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions. The growth in the AI in marketing sector is driven by several key factors, including advancements in data analytics, rising consumer demand…

In 2020, PRophet launched the first AI-powered SaaS platform of its kind to help PR and communications leaders predict interest in their stories among high-authority journalists. Now, leveraging that same technology, PRophet has integrated with its influencermarketing.ai platform to identify and target social media influencers and journalists in one seamless process. This development marks a pivotal step in PRophet’s evolution, blending earned media and influencer marketing capabilities in response to shifting media consumption habits, particularly among younger demographics. Recent Pew Research Center data revealed that one in five Americans now regularly get their news from social media influencers. PRophet’s improved…

Artists can copyright pieces they created using artificial intelligence (AI) tools, according to a new report by the US Copyright Office, but “purely AI-generated material” remains ineligible for copyright protection. The new report issued on Wednesday (29 January) offers some clarity in a murky legal field and could have enormous implications in creative industries from visual and performing arts to cinema and music.“Where AI merely assists an author in the creative process, its use does not change the copyrightability of the output,” the report, titled “Copyright and Artificial Intelligence, Part 2: Copyrightability”, reads in part. “At the other extreme, if…