Delivering an ROI of greater than 100%
After the integration of the Copilot for Microsoft 365 tool in an initial group of 300 MASMOVIL employees, the following results were identified:
- Average time savings of about 55% for those specific tasks where time savings have been identified through the use of Copilot
- Average time savings per person: 3 hours per month
- Return on investment greater than 100%
- Overall adoption rate among employees: 80%. This is the percentage of users who use the tool on a frequent basis
The most frequently use cases, in order of use were:
- Taking meeting minutes via Teams
- Search and consultation of internal/external information (Microsoft 365 chat)
- Mail analysis (Outlook)
- Document analysis (Bing and Word)
- Creation of PowerPoint presentations from Word
- E-mails composition (Outlook)
- Graphics generation (Excel)
- Formulas generation (Excel)
- Extraction of data from tables (Excel, Microsoft 365 chat)
There are also specific use cases, applicable to certain roles or areas of the company, such as reviewing contractual documents, checking formulas, monitoring projects, modifying and translating texts, or content creator, among others.
In this way and thanks to NTT DATA, the telecommunications operator has become one of the first companies in Spain to adopt Copilot with the aim of evaluating the main benefits of this technology. Undoubtedly, a great commitment to generative AI to explore its potential and how it can benefit the business.
